Privacy Policy

Privacy Policy

Introduction

Welcome to https://highlands-ranch-adolescent-and-teen-therapy.denvermentalhealthcare.com (hereafter referred to as “Highlands Ranch Adolescent and Teen Therapy,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://highlands-ranch-adolescent-and-teen-therapy.denvermentalhealthcare.com.
  2. Any mobile applications or services offered by us with direct links to this Privacy Policy.
  3. Interactions via email, phone calls, text messages, and other communication channels initiated by our team or at your request.

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

Your privacy is respected in all interactions with us, whether:

  1. You use our applications or services as a registered user.
  2. You visit our websites linked to this Privacy Policy.
  3. You subscribe to receive newsletters, promotional emails, or other communications from our team.

Personal Data Collection

We collect various types of personal data to enhance your experience and deliver personalized services. The categories of data we gather include:

  1. Account Information: This includes user names, email addresses, and passwords used for account creation.
  2. Payment Information: Details required for processing payments, such as credit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Data related to your financial status or transactions, if provided during payments or requests for financial assistance.
  4. Purchase Information: Records of products or services purchased from us, including quantities, dates, and prices.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile phone numbers for the purpose of delivering content and communications.
  6. Location Data: Geolocation information to provide location-based services (only with your consent).
  7. Feedback: Comments, reviews, and responses you share with us regarding our products or services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (subject to their respective privacy settings).
  9. Product Information: Details about the products or services you interact with on our platform.

We obtain this data through direct user input, tracking technologies, and third-party sources who provide us with aggregated or de-identified information.

Cookies

Our website uses cookies to enhance your experience and for analytical purposes:

  1. Strictly Necessary Cookies: Essential for navigating the website and using its features. These cannot be blocked without affecting basic functionality.
  2. Preference Cookies: Remember user preferences, such as language settings, to provide a personalized experience.
  3. Analytics Cookies: Used by our analytics tools to gather information about your interactions with our site, including pages visited and time spent on each page.

Users have the option to manage or block non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by law. Once the data is no longer needed, we securely delete or anonymize it to prevent re-identification.

Security Measures

Implementing robust security measures is paramount to protecting your data:

  1. We employ encryption protocols for secure data transmission and storage.
  2. Our third-party service providers adhere to strict privacy and security standards.
  3. Regular security audits and updates are conducted to identify and mitigate potential risks.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data, subject to legal exceptions.
  4. Restriction: Limit our processing of your data under certain circumstances.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or file complaints, please contact our Privacy Team at the details provided below. We will respond to your requests in a timely manner.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

For any questions, comments, or requests regarding your privacy:

  • Email: contact@highlands-ranch-adolescent-and-teen-therapy.denvermentalhealthcare.com
  • Address: Privacy Team, Highlands Ranch Adolescent and Teen Therapy, [Your Address]